Publications

Explore articles, jobs, talks, news, privacy,...

Learn about dark patterns, fair patterns and much more

Willing to dig further on dark patterns? Here are curated resources, including hundreds of publications we analyzed in our R&D Lab, conferences, webinars and job opportunities to fight dark patterns.
On August 31, 2023, the Australian Competition and Consumer Commission (ACCC) initiated legal proceedings against Qantas Airways for alleged false, misleading, or deceptive conduct. The airline is accused of advertising over 8,000 flights that had already been cancelled and failing to inform ticketholders of the cancellations in a timely manner. The ACCC is seeking penalties, injunctions, declarations, and costs.
On the 7th of September 2023, the Australian Competition and Consumer Commission (ACCC) filed a lawsuit against eHarmony, accusing the dating site of violating Australian Consumer Law through the use of dark patterns. The allegations include misleading customers about the automatic renewal and pricing of premium memberships, misrepresenting its free basic membership, not accurately displaying minimum and total prices, and misleading consumers about their ability to cancel subscriptions. The ACCC is seeking penalties, declarations, injunctions, consumer redress, costs, and other orders.

ACCC v. META

On July 26, 2023, the Australian Federal Court ruled that Facebook Israel and Onavo Inc, subsidiaries of Meta, must each pay $10 million for misleading conduct under Australian Consumer Law. The companies failed to adequately disclose that user data from the Onavo Protect app would be used for Meta's commercial interests and falsely suggested that the app would safeguard users' data with statements like "Use a free, fast and secure VPN to protect personal information" and "Helps Keep You and Your Data Safe."
In 2023, the Australian government shared a proposed prohibition on unfair trade practices for comment, including a discussion on dark patterns and their regulation under existing law. The results of the consultation, which targets online practices such as dark patterns, hard-to-cancel subscriptions and click wrap consents for tracking and data collection, is expected to be shared this year.

Our clients