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Willing to dig further on dark patterns? Here are curated resources, including hundreds of publications we analyzed in our R&D Lab, conferences, webinars and job opportunities to fight dark patterns.

Indian Consumer Protection Agency controlling “quick commerce” company claims

The Indian Central Consumer Protection Authority (CCPA) is requiring “quick commerce” companies to provide evidence for their claims of delivering orders within "10 minutes or less." This affects companies like Blinkit, Swiggy, Instamart, Zepto, and Big Basket. The companies are required to share their median delivery times in major cities and, if they can't substantiate their claims, they must modify their advertisements to be accurate.
The Reserve Bank of India (RBI) has introduced draft guidelines for Lending Service Providers (LSPs), web-aggregators of loan products. The guidelines aim to promote transparency and consumer protection, requiring LSPs to digitally display all loan offers, maintain a consistent approach to determining lenders' willingness to offer loans, provide a Key Facts Statement for each lender, and ensure unbiased content display without using dark patterns. Feedback on the draft guidelines is invited until May 31, 2024.

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