Guernsey investigates dark patterns in the gambling sector
Guernsey focused on the gambling sector, reviewing 19 online gaming sites and finding indicators of deceptive designs in all sites swept. **In 42% of cases, the sweeper was unable to find the website or app’s privacy settings.** The absence of privacy settings, or difficulty in locating them, prevents users from being in control of their information. **While most sites had a privacy policy, they were generally found to be unnecessarily lengthy and complex.** Our law requires that information is provided to individuals in a manner that they can understand. Lengthy documents and complex wording hinder comprehension. And finally, **in many cases it was more difficult to delete an account than it was to create one.**